Overview


This article explains what the Learning Space is and how to access it.


Contents




What is the Learning Space?


The Learning Space is an online environment provided by Falmouth University for learning and teaching. It is primarily a place students can visit to access resources including lecture notes, workshop hand outs and videos. It also provides extra opportunities for student engagement via activities such as forums, quizzes and tutorial signups.


The Learning Space is maintained and supported by the Educational Technology (ET) team.


Logging into the Learning Space


Staff and students can log into the Learning Space by visiting learningspace.falmouth.ac.uk and clicking the 'Sign In' button. From here users will be taken to a Microsoft sign in screen and may need to enter their Falmouth university email address and password when prompted. 




Problems Logging in


There are usually two reasons why a you can't access the Learning Space, select the option below that applies to you.


1. I don't have a Falmouth university email address.


Only users with a Falmouth university accounts can access the Learning Space, for help with accounts please get in contact with IT Services at servicedesk@fxplus.ac.uk.


2. I don't remember my log in details.


If you have forgotten your email address, a students email address is their username followed by '@falmouth.ac.uk', staff members are usually their first and last name e.g. joe.bloggs@falmouth.ac.uk. For help resetting a password, please use this link https://myaccount.falmouth.ac.uk/ResetPassword/ or make contact with IT Services for any other account issues at servicedesk@fxplus.ac.uk. 


3. I recently updated my email address.


During your time at Falmouth university, your email address may be updated. This could be for a number of reasons including legal name changes, removing middle names from your current email, etc. If this happens you should inform the ET team using the contact details at the bottom of this guide as you won't be able to log in to Learning Space.


For any other reasons for not accessing the environment not listed above please contact etsupport@falmouth.ac.uk.


Logging out of the Learning Space


To logout once you have finished using the Learning Space, click the dropdown menu underneath your name on the top right of the screen and select Log out.



How to request new features


The ET team maintain an updated list of release notes which can in the footer of the Learning Space. From here you are able to see upcoming features, as well as features added in the most recent release. Releases are scheduled every 3 months to ensure the Learning Space is technically up to date as well as in-line with student and staff expectations. If you have a great idea for a new feature, or have spotted an issue, contact the ET team at etsupport@falmouth.ac.uk.



Reporting problems with the Learning Space


As the Learning Space is an evolving platform, very occasionally users may encounter issues. As users could be accessing the Learning Space on a range of browsers across numerous devices sometimes information can presented differently for each user. If you find something that is preventing you from learning/teaching, students should first check with their module leader and then contact the ET team at etsupport@falmouth.ac.uk.


Further Support


For more information about the Learning Space, students should first contact their module leader or personal tutor and then contact the ET team at etsupport@falmouth.ac.uk. Users can also refer the numerous other guides found on our help site.


Please report any issues with this guide to etsupport@falmouth.ac.uk.