Overview
This article explains what the Learning Space is and how to access it.
Contents
- What is the Learning Space?
- Logging into the Learning Space
- Problems Logging in
- Logging out of the Learning Space
- How to request new features
- Reporting problems with the Learning Space
- Further support
What is the Learning Space?
The Learning Space is an online environment provided by Falmouth University. It is used for learning and teaching for our campus based programmes. It is a place students can visit to access resources such as lecture notes, workshop handouts, and videos. It also provides additional opportunities for student engagement via activities such as forums, quizzes, and tutorial signups.
The Learning Space is maintained and supported by the Digital Learning (DL) team.
Logging into the Learning Space
Staff and students can log into the Learning Space by visiting learningspace.falmouth.ac.uk and clicking the 'Sign In' button. From here users will be taken to a Microsoft sign in screen and need to enter their Falmouth University email address and password when prompted. Using Chrome, Firefox or Safari will generally give the best user experience when accessing Learning Space.
Problems logging in
There are usually several reasons why a you can't access the Learning Space, the three most common reasons are detailed below:
1. I don't have a Falmouth university email address.
Only users with a Falmouth University accounts can access the Learning Space, for help with accounts please get in contact with IT Services at servicedesk@fxplus.ac.uk.
2. I don't remember my log in details.
If you have forgotten your email address, it may be helpful to remember that a student email address is in the format 'username@falmouth.ac.uk', whilst a staff account will be first and last name followed by @falmouth.ac.uk e.g. joe.bloggs@falmouth.ac.uk. If you know your email address but can't remember your password, you may wish to reset your password.
3. I recently updated my email address.
During your time at Falmouth University, your email address may be updated. This could be for a number of reasons including legal name changes, removing middle names from your current email, etc. If this happens you should inform the DL team using the contact details at the bottom of this guide as you won't be able to log in to Learning Space.
If you continue to have difficulty accessing the Learning Space please contact dlsupport@falmouth.ac.uk.
You can also contact IT Services for any other account issues at servicedesk@fxplus.ac.uk.
Logging out of the Learning Space
To log out once you have finished using the Learning Space, click the arrow next to your profile image (top right) and select Log out.
How to request new features
Learning Space releases are scheduled every few months to ensure that the software supporting Learning Space is up to date, and new functionality can be added to benefit students and staff. If you have a great idea for a new feature or have spotted an issue, contact the DL team at dlsupport@falmouth.ac.uk.
Reporting problems with the Learning Space
Learning Space is regularly updated and improved. As it is accessed on a wide range of devices and browsers, content may sometimes appear differently for different users. If you encounter an issue that is preventing you from learning or teaching effectively, students should first speak with their Module Leader. Further assistance is available from the Digital Learning team at dlsupport@falmouth.ac.uk.
Further Support
For general queries about the Learning Space, students should first contact their module leader or personal tutor. For any other comments or issues within this guide, please contact the Digital Learning Team via dlsupport@falmouth.ac.uk. Alternatively, please refer to the numerous help guides found on our Knowledge Base.
View the Accessibility Statement for all of our support guides.