Overview


This guide introduces the Falmouth App / Student Portal and how to use four of its key features. Each feature has an FAQ section you can refer to if you are experiencing a problem using the app.


Contents


Meet the new Falmouth App


How to Download the App

You can download the app via the IOS app store or the Android app store.

If you experience any issues installing the app, please email dlsupport@falmouth.ac.uk


Accessing the Student Portal on your PC

The student portal is the web-based version of the Falmouth App, to access it, visit student.falmouth.ac.uk

You will be asked to sign in with your university email and password.


Key Features


Mail

Description: Quickly access your student email online.

Not receiving new emails?

First check you can log in and access emails at https://outlook.office365.com/owa/. Next, check you have a good internet connection and then restart the app.


Timetable

Description: View your timetabled sessions and Outlook appointments in one place.

My timetable is empty or showing the wrong information?

Log into mytimetable.falmouth.ac.uk. If you can see your correct timetable there, please contact:dlsupport@falmouth.ac.uk


Learning Space

Description: Your learning materials and assessment information with single sign-on access.

Learning Space doesn't automatically log me in when I click on one of my modules in the app?

Check you can log in at learningspace.falmouth.ac.uk, if you can, please contact dlsupport@falmouth.ac.uk, if not, you may need to reset your password.

Can't find something on the Learning Space?

Please contact your module leader.


MyFalmouth

Description: Update your contact information and view grades.

Support: sits@falmouth.ac.uk

Can't log in to MyFalmouth?

Check you can log in at myfalmouth.falmouth.ac.uk. If you can, please contact dlsupport@falmouth.ac.uk, if not, you may need to reset your password, if that still doesn't work, please contact sits@falmouth.ac.uk

Something isn't working in MyFalmouth?

Please contact sits@falmouth.ac.uk


Further Support

For general queries about the Learning Space, students should first contact their module leader or personal tutor. For any other comments or issues within this guide, please contact the Digital Learning Team via dlsupport@falmouth.ac.uk. Alternatively, please refer to the numerous help guides found on our Knowledge Base


View the Accessibility Statement for all of our support guides.